Questions Cebu renters ask us most.
Where in Cebu do you deliver?
Cebu City and nearby areas including Mandaue, Lapu-Lapu, Talisay and Consolacion. Delivery is free to many areas; further out it is ₱100 to ₱400 per trip, always confirmed before you pay. For farther locations, message us for a quote.
Is the console cleaned between rentals?
Every unit is sanitized, wiped and function-tested before it leaves us, with extra attention to controller grips, sticks and triggers. Our rider sets it up on your TV and tests a game with you.
How and when do I get my deposit back?
Our rider runs a short return check with you at pickup: the console powers on, the controller responds, the cables and case are all there, and there is no new damage. Once it passes, he hands your cash deposit straight back, on the spot.
What games are included?
A pre-installed library including Call of Duty: Black Ops 7, Valorant, Mortal Kombat 1, Tekken 8, Grand Theft Auto V, Marvel's Spider-Man 2, God of War Ragnarök, Genshin Impact, NBA 2K26 and EA Sports FC 26, plus PlayStation Plus access with 200+ more. Bundles include 5 or 6 titles of your choice from that library, pre-installed before delivery. We can only install games we already own, so a title we do not stock may not be available. Ask us before you book.
What if something gets damaged or lost?
The renter is fully responsible for loss, theft, physical or water damage, misuse and tampering while the unit is in their care. Repairs are deducted from the deposit, and items beyond repair are charged at brand-new replacement value.
Can I extend my rental?
Yes, if the unit is not booked after you. Message us at least 3 hours before your return slot and we will add hours or days at standard rates. Extensions without notice are treated as late returns at ₱100 per hour.
What do I show on delivery?
One valid government ID matching your booking name and an active local contact number. You sign a short handover checklist confirming the unit and accessories are complete and working.
Can I cancel or reschedule?
Your 50% down payment is non-refundable once your slot is scheduled. If we cancel for any internal reason you get a full refund. Reschedules are accommodated when a free slot exists.
What do you check at pickup?
Six things, and it takes about two minutes: the console powers on, the controller connects and its sticks and triggers respond, the HDMI, power and USB-C cables are present, there is no new physical or liquid damage, no extra account has been added to the console, and the case is complete. Pass that and your cash deposit comes straight back.